We’ve got a great selection of delivery options listed below that we hope covers everything that our customers may need. If there is something that you do not understand or you just require some more information then please contact us, and we will get back to you right away.
UK Delivery Options
Orders must be placed before 3.00pm Monday – Thursday to be processed and shipped that day. Orders received on a Friday will be dispatched the following Monday.
We offer FREE delivery on all orders over £75.00 to UK Mainland addresses. The method used for FREE delivery depends on the weight and size of the parcel.
Courier (Parcelforce 24) (Normally next working day) -
All orders shipped via Courier should arrive with you the following working day between 9:00am and 5:30pm. This does not apply to any of the Club Shop items. Orders placed on a Friday should be delivered the following Monday. Orders shipped via Parcelforce require someone to sign for the goods - couriers will no longer leave goods unattended. Please note that certain areas of the UK are unable to receive 24 hour delivery, and as a result your orders will arrive within 2-4 days. These postcodes are detailed below
AB30-31, AB33-38, AB41-45, AB51-56, AB63, ALL BT POSTCODES DD8-10, FK8, FK17-21, PH10-11, PH13-14, TD15, HS1-9, ALL IV POSTCODES, KA27-28, KW1-17, PA20-49, PA50-78, PA80, PA78, PH16, PH17-26, PH30-50, ZE-3.
Royal Mail (1st Class) (Normally 1-3 days)
All orders shipped via Royal Mail (1st Class) should arrive with you within 1-3 days.
UK Delivery Frequently Asked Questions
Q. Can I specify an alternative delivery address?
A. Yes. When placing your order via our secure check out you will be asked if to fill out your Billing Address. Once you have filled this out – it will ask you if you wish to send your goods to the billing address, or to a separate shipping address.
Q. What if I’m out when the courier attempted to delivery my goods?
A. Depending on the size of the parcel the courier will do one of two things. They may attempt to delivery to a neighbour, or they may leave the goods with the local post office. In either event, they will leave a card through your letterbox instructing you what has been done. More information can be found here: http://www.parcelforce.com/help-and-advice/receiving/redelivery-options
(Please note that couriers are no longer able to leave goods unattended on premises without a signature)
General Delivery Conditions
Please note that in order for us to achieve your ideal delivery schedule a number of criteria need to have been met:
All items ordered must be in stock, whether stated or not, and available for delivery.
We must have received a confirmed and fully authorised payment.
Your order is not delayed pending further security checks.
All of the above is completed prior to the stated cut off time.
Whilst we make every effort to ensure that 100% of orders complying with the above criteria are picked, packed and shipped as per your request, we cannot allow for additional factors that may ultimately impact delivery timings.